Today, I am really excited to share with you this amazing work-from-home opportunity. I have shared this lead in the past when the company was hiring, and it was extremely popular and filled up quickly. I was thrilled to see that they are hiring for the same position again. But before I dive into the details, let me give you a few important points.
The Company
This company has a global workforce, so it doesn’t matter where you live as long as you have a stable internet connection and a laptop. They even provide free Apple equipment, so if you don’t have a work-from-home setup, don’t worry, they will help you out. And if that wasn’t enough, the pay is really good too! I’m sure you’re as excited as I am by now. Without further delay, let’s get into the details.
Zapier’s Work-From-Home Opportunity
Watch this video until the end to make sure you understand the process fully:
I have previously shared this lead, and it was highly sought after and filled quickly. So, if you’re interested, don’t delay in submitting your application. When you visit their career portal, you’ll see the information I’m about to show you. Take your time to go through it, as it provides valuable insights about the company. Here are some of the highlights:
- Zapier is a fully remote company, which means you only need an internet connection and your laptop to work.
- They offer excellent benefits, including competitive salaries, comprehensive healthcare, dental and vision coverage, and a four percent company match for retirement plans.
- They also provide paid time off and other exciting perks that I’ll discuss later.
Customer Champion Position
| Company Highlights | Job Highlights |
|---|---|
| Fully remote company | Customer champion position |
| Global workforce | Non-phone communication |
| Provides free Apple equipment | Competitive compensation |
| Excellent benefits (healthcare, dental, vision, retirement) | Assisting customers via email or chat |
| Paid time off and other exciting perks | Troubleshooting and answering questions |
| Emphasis on competitive salaries | Writing documentation |
| Opportunities for growth and collaboration | Collaboration with product team |
| Values skills, drive, and ability to work from anywhere | Fast application process with upfront questions |
| Two annual company retreats | Transparent and timely response |
| 14 weeks of paid leave for new parents | Remote work with specific time zone coverage |
| Flexible vacation policy with minimum requirement | Competitive salary and benefits |
| Opportunities for travel to company retreats | Freedom to choose Apple equipment and software |
| Collaboration with outstanding software companies | Unlimited vacation policy |
| Healthcare and retirement plans for US-based employees | Chance to interact with professionals from partner companies |
Zapier is hiring for various positions, as you can see on the page. I’ll focus on the customer champion position for now, but keep in mind that they have opportunities for different regions. So, make sure to click on the lead specific to your area and apply accordingly. Although the positions may differ slightly, the customer champion and team lead roles share similarities. Let’s delve into the customer champion position to get a better understanding of what they’re looking for and how to apply.
Please note that this particular lead is for supporting the growing team located in the Americas. Ensure that you apply to the lead that aligns with your region and avoid applying to all available roles. This opportunity is for a customer champion position that involves non-phone communication. According to Glassdoor, the pay is approximately $2,000 per month, and they emphasize offering competitive compensation. The role requires someone who enjoys assisting people with technical issues and thrives on daily interactions to help them optimize their work. If this resonates with you, read on and consider applying.
Qualifications and Responsibilities
We understand that applying for a new job can be a leap of faith, and we want you to feel comfortable and excited about applying to Zapier. To give you a better idea of life at Zapier, here are some resources in addition to the job description that offer insights into the company. We hope you’ll take the leap and apply. Now, let’s briefly cover what they are looking for in candidates:
- Empathy towards users and the ability to put yourself in their shoes.
- Attention to detail, as written communication is essential in this non-phone role.
- Strong problem-solving skills and a passion for writing.
- Persistence and efficiency in completing tasks.
- The desire to set your own course and take ownership of your work.
Here are some of the tasks you’ll be responsible for in this role:
- Assisting customers via email or chat to ensure they have the best experience possible.
- Troubleshooting their problems and answering their questions through written communication.
- Writing documentation that helps users help themselves.
- Collaborating with the product team to build tools that will enhance support quality.
Application Process
When it comes to the application process, Zapier has a non-standard approach. To accelerate the process and get to know applicants better, they ask a few questions upfront that are typically asked during an interview. They aim to provide a response within seven days, ensuring you never go too long without hearing back from them, even if it’s a rejection. Transparency is valued throughout the process.
Company Culture and Benefits
Zapier has been helping people automate the tedious parts of their jobs for the past six years. With a team of 170+ members, they embrace remote work and hire the best people regardless of their location. Team members are based in various countries such as the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, and Australia. The company values skills, drive, and the ability to work from anywhere. However, for support roles, they consider specific time zone coverage, so being available during your hired time zone is crucial. Flexibility and exceptions exist, and advanced notice of long-term time zone changes is appreciated.
In terms of compensation and benefits:
- Zapier offers a competitive salary and doesn’t use the remote nature of the job as an excuse to pay less.
- They provide health, dental, and vision coverage, a 4% company match on retirement plans, and profit sharing.
- They organize two annual company retreats in exciting locations.
- New parents, whether biological or adoptive, receive 14 weeks of paid leave.
- You’ll have the freedom to choose your own Apple laptop and monitor combo, along with any necessary software.
- Unlimited vacation is encouraged, with a minimum requirement of two weeks per year, and most employees take four to five weeks off annually.
- Furthermore, you’ll have the opportunity to travel 5-10% of the time for company retreats in various North American cities.
Additionally, Zapier collaborates with outstanding software companies worldwide, providing you with the chance to interact with professionals from these companies. While healthcare and retirement plans are currently only available to US-based employees, international employees receive competitive pay and other benefits, including the free equipment.
How to Apply
To apply for this opportunity, fill out the application form on their website. Pay attention to the detailed questions and provide thorough and descriptive answers, treating it as if you were in an interview. This will give you an advantage over other applicants. Once you’ve completed the form, click “submit application” to finalize the process.
Remember, this is a highly sought-after position, so don’t delay in submitting your application. If you’d like to receive more leads like this, please like this video and share it on your social media platforms. Your support and engagement help me find and share more legitimate work-from-home opportunities. Thank you for reading, and I wish you the best of luck with your application!
