Functions of a cashier |

Know the skills and competencies necessary to fulfill the functions of a cashier

The Market Stall of work as a cashier, is one of the most demanded nowadays, since these professionals are in charge of processing the purchases and reception of money or refunds from customers in shops, stores, supermarkets, restaurants, among others. Also, in the field banking They are responsible for processing deposits and withdrawals of money, as well as customer service, so they must have a degree in finance. That is why we will give you all the details about the functions of a cashier.

East position It is among the most universal jobs because it is presented in stores around the world. Therefore, if you want to become a cashier, in this article you will be able to discover in depth the skills and competencies that you need to develop to perform well in cashiers. duties of a cashier.

What will you find here?

What is a cashier?

A cashier is a professional who manages and processes the financial transactions of commercial establishments, such as example, Hotelsshops, educational centers, banks, supermarkets, restaurants, among others. These professionals are in charge of calculating the amount of money to be paid according to the customer’s purchase or consumption. In addition to this, they receive the payments and deliver the corresponding invoices.

On the other hand, cashiers use certain technological tools to process purchases and generate customer invoices, including:

  • Boxes registers.
  • Optical scanners.
  • Computers.

It should be noted that the cashier plays an important role in the quality of service provided in the different commercial establishments, as she is the last point in which there is contact with the clientele, therefore, it is essential that she leaves a good impression that makes the customers want to return for the good service received from start to finish. These are some of the functions of a cashier.

Cashier skills and competencies

In the profile of Market Stall of a cashier establishes the skills and competencies that aspiring cashiers should develop for good fluency labor. Among the most important are the following:

Soft skills

  • Remain calm when dealing with frustrated customers.
  • Have a vocation for service.
  • Have the ability to work in a team.
  • Ability to work without supervision.
  • Organized and able to manage his time effectively.
  • Be able to work in a dynamic and active environment.
  • Being able to stay focused when performing repetitive and monotonous tasks.
  • Being able to stand for long periods of time.

Competencies

  • Communicate clearly, in order to inform and provide assistance to customers.
  • Procedures of box.
  • Be able to listen carefully to customer concerns and complaints.
  • Basic math skills.
  • know how to operate boxes registers and scan products.

Functions of a cashier in the workplace

Having explained the skills and competencies that the applicant needs to develop, we can summarize several specific functions of a cashier that merit these capabilities, in the following list:

  • Receive and inform customers in a friendly, courteous and professional manner.
  • handle the boxes registers.
  • Calculate the total payment to be made by the customer.
  • Receive full payment in cash, check, credit or debit cards and process point of sale transactions in an efficient, accurate and friendly manner.
  • Deliver the change to the customer, if applicable, as well as the purchase invoice.
  • Sort the products purchased by the customer and wrap or bag them.
  • Account for the total amount of payments received during your shift and record all sales.
  • Perform the procedures established in terms of returns or changes of merchandise requested by the client, applying the policies corresponding to the return of money.
  • Report any complaint or claim to Supervisor or Manager.
  • Assist and cooperate with other Tellers.
  • Advise and respond to customer requests.
  • Organize and keep your work area clean.
  • Comply with health and safety regulations.

It is important to know what the functions of a cashier are, depending on the sector where you are.

On the other hand, the universal cashier of a bank It has the function of receiving, delivering and guarding cash, checks, money orders and other valuable documents, to register them in the client’s account as deposits or as payments to third parties in the banking institution. However, it should be noted that today the work of cashiers at bank lockers is being supplanted by ATMs multiservices.

What is the bank teller charge?

Bank tellers are the professionals in charge of providing assistance and guidance to a certain set of financial transactions, it can be said that these are the first point of contact between clients and the financial institution, the functions of a bank teller consist of performing both administrative tasks as customer service. This professional must be friendly and understanding with citizens, a bank teller is regularly a graduate in administration or accounting since it must require extensive mathematical knowledge.

Daily duties of a bank teller

  • Keep a detailed record of all the activities carried out during the day.
  • Make deposits and withdrawals in cash.
  • Carry out account openings.
  • Keep both the registry, the balance of accounts and all the general accounting of the client.
  • Archive all deposits and documents.
  • Process credit card applications.
  • Use the various banking platforms.

These are the functions of a bank teller on a daily basis.

What are the duties of a restaurant cashier?

The job of a restaurant cashier is one of the most common, in addition to being the last point of contact between the establishment and the client, for that reason in this opportunity we will explain what the functions of a restaurant cashier are:

  • Be agile and fast executing the collection process.
  • Get to know the menu and billing process of the establishment as much as possible.
  • Know how to manage complaints.
  • Thank customers for their visit and invite them to come back soon.

The cashiers are a very important point in the establishments since they are the ones who have a direct relationship with the client.

Requirements to work as a cashier

In the case of applying to work in a business, it is advisable to put in the Curriculum vitae the skills and competencies that you possess so that the recruiter of human talent can appreciate that you meet the requirements demanded in the profile occupational.

On the other hand, if you do not have these skills, we recommend you take the courses in ATM, Cash service in supermarkets Y Sales Activities, which will prepare you to master the techniques and skills necessary to make the duties of a cashierhow to receive, attend and carry out financial transactions in a business with maximum efficiency.

Related Studies

There is no better option than expanding our knowledge as this is essential to achieve all our goals, but specifically if we want to be prominent in our work area that is why we invite you to visit our official website is a Business School specialized in online training which offers more than 19,000 courses in all areas and where we are sure you will find one that teaches you in detail what the functions of a cashier are.

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