Many consultants or businesses believe that the sale ends when customers complete the purchase. And not! Post-sales support is very important, to improve our product, to maintain the relationship with our customers and ensure that they buy again. Keeping a loyal customer is just as important as getting a new one. Play this new episode and learn how to offer good after-sales support!
HIGHLIGHTS IN THE EPISODE:
– After sales support
– high ticket product
– mentoring
– Maintain customer interaction
– Take advantage of cross selling
– What to do when a customer complains
– Treat your customers with respect